Return Policy
Eligible Returns:
Only items with manufacturer defects are eligible for return or replacement.
The defect must not be caused by customer misuse, damage, or normal wear and tear.
The item must be returned within [insert timeframe, e.g., 14 days] of the delivery date.
How to Request a Return:
Contact us at [semaikids1@gmail.com] with your order number and a description of the defect.
Include clear photos or videos showing the issue.
Once approved, we’ll provide return instructions or a replacement.
Important Notes:
Returned items must be in their original packaging with all included accessories.
We do not accept returns for issues caused by improper use, accidents, modifications, or customer damage.
We reserve the right to inspect the product and determine whether it qualifies as a factory defect.